# Customer Review Request Templates

Ask soon after a good experience, personally, with a direct link. Ask for honest feedback, never only positive reviews, and do not offer.

Source page: https://cheapcheapwebsites.com/small-business-guides/tools/review-request-templates/
Updated: October 6, 2026

Ask soon after a good experience, personally, with a direct link. Ask for honest feedback, never only positive reviews, and do not offer incentives.

## Use the tool

### Text message

Hi [name], thanks for choosing [business]. If you have a minute, an honest review helps others find us: [link]. Thank you!Copy text

### Email

Subject: How did we do?

Hi [name],
Thank you for [service] on [date]. Would you share an honest review? It takes about a minute: [link]
If anything was not right, reply here and we will fix it.
[your name]Copy text

### In person

Thanks so much. If you are happy with it, an honest review on Google really helps a small business like ours.Copy textEdit the brackets before you use it.

## How it works

Follow FTC guidance: no fake, paid or incentivized-for-positive reviews.

## Common questions

### Can I offer a discount for reviews?

Avoid incentives tied to reviews; check FTC guidance and platform rules.

## Sources

- FTC: Endorsements, influencers and reviews: https://www.ftc.gov/business-guidance/advertising-marketing/endorsements-influencers-reviews
- Google Business Profile Help: Tips to get more reviews: https://support.google.com/business/answer/3474122

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