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Template vs custom website for small business

Template or custom? What you actually need to decide

The word custom gets used loosely. Here is what each approach delivers for a small business and when a template is enough.

Prices checked October 10, 2026

What every Cheap Cheap website includes

Built for you, words included

We design the site and draft the copy from your consultation. Websites from $399 one-time.

A real person, start to finish

You work with someone who learns your business, in English or Spanish.

10 revision rounds

Changes are part of the plan. What counts as a revision is agreed up front.

Weekly checks and A/B testing

Website Care, $30/month: hosting, HTTPS, backups, weekly performance checks, A/B testing and small edits.

A template is a ready-made layout you fill in. A custom site is planned around your business from the start. Prices tend to follow that difference, but the right pick depends on what you need the site to do, not on which word sounds better.

When a template is enough

If you need a simple online presence with a few pages, a template can do the job. The layout has been used many times, which means the bugs have been found and the structure is familiar to visitors. For a small service business with one clear message, that is often plenty.

Where it runs into trouble is fit. If your services do not match the template sections, you start bending your content to fit someone else’s boxes.

Warning signs a template is bending you

  • ✓Your services do not fit the sections — you are squeezing text in
  • ✓Important actions are buried — calls and forms are hard to find
  • ✓Every page looks the same — no hierarchy to guide visitors
  • ✓You paid for features you never use — extras you do not need

What we mean by designed around your business

We do not hand over a downloaded template with your name swapped in. We start with a consultation, learn what you sell and who calls you, and plan the pages and layout around that. We write the copy for you, build it for mobile first and test the contact form.

We keep it practical. The Launch Website is $399 for up to 5 pages, and larger plans add pages. It is not an unlimited-design agency project, and we say so up front.

How to compare quotes

  • ✓What is included — pages, copy, revisions and forms
  • ✓What is extra — more pages, tools, photography
  • ✓Who hosts it — and what backups are included
  • ✓Who owns it — domain and content should be yours

What to expect, honestly

  • ✓We are not an enterprise design studio — small business sites are our focus
  • ✓A template is fine for a simple page — tell us if that is you
  • ✓Special software features are scoped separately — ask before assuming

One example of what your site could look like

This is one sample we designed. Yours is built around your business, your photos and your words, and we have more examples if you want to compare directions.

Keystone Custom Builders sample website by Cheap Cheap WebsitesKeystone Custom BuildersCustom home builder

Browse more example websites →

What it costs

Websites are priced one-time by size, plus Website Care at $30/month for hosting, HTTPS, backups, weekly checks and A/B testing. Every package includes a consultation, mobile-friendly design, copy we write for you, a contact form, essential search setup and 10 revision rounds. Monthly SEO is an optional add-on when you are ready for it.

Launch Website$399 one-time

Up to 5 pages

Choose Launch →

Business Plus$989 one-time

Up to 20 pages

Choose Plus →

Business Extra$1,500 one-time

Up to 50 pages

Choose Extra →

Business Ultra$2,000 one-time

Up to 100 pages

Choose Ultra →

Business Max Growth$3,000 one-time

Up to 300 pages

Choose Growth →

Optional add-ons, billed separately

The prices above are for your website. These two are separate monthly products you can add now or later. Neither is part of the website price.

Monthly SEO, from $50/month: new pages published on your site every month. See Monthly SEO →

Business Spotlight, from $30/month: articles about your business, labeled as paid, published on The Company Chronicle. See Business Spotlight →

How it works

1. Consultation

We learn your services, customers and goals, in English or Spanish.

2. We write and design

We draft the words and build the site around your business.

3. 10 revision rounds

You review and request changes until it is right.

4. Launch and care

We launch, then Website Care keeps it hosted, backed up, checked weekly and A/B tested.

Keep reading

Wix vs done-for-you · Package recommender · Website design

Frequently asked questions

Is a template site less professional?

Not by itself. A clear message, good photos and a working contact form matter more than whether the layout is original.

Do I get to choose the design?

We show you the direction and you approve it. You have up to ten revision rounds to get the details right.

Can I upgrade later?

Yes. Start with a smaller plan and add pages as your business grows, using the same domain and hosting.

How fast can my website be live?

Launch can happen in as little as 48 hours for eligible projects. Larger sites take longer, and your timeline is agreed in the consultation.

What does Website Care include?

Website Care is $30/month: managed hosting, HTTPS, backups, uptime checks, weekly performance checks, A/B testing and up to 30 minutes of small edits each month.

Are SEO and Business Spotlight included in the website price?

No. They are optional add-ons that are billed separately each month. The website price covers the website; Website Care at $30/month keeps it hosted and maintained; Monthly SEO and Business Spotlight are separate products you can add if you want them.

Can you build it in Spanish?

Yes. Se habla español. We can build in English, Spanish or both.

Sample plumbing website designed by Cheap Cheap Websites
Mobile-ready Every site
Revision rounds 10
A/B tests Weekly
Website Care $30/mo

A sample site we designed. Labels show what is included; illustration only.

What we need from you

The build goes fastest when we have these. We help gather anything you are missing.

  • Your logo, if you have one (we can work without it)
  • Photos of your work, team or space
  • Your services, prices if you show them, and the areas you serve
  • Hours, contact details and any booking or ordering tool you use
  • About 30 minutes for the consultation
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Proof from our own websites

Across the websites we build and run, Google impressions grew from 2,109 a month in March 2026 to 77,354 in September. Same team, same playbook.

See the results →

Cheap Cheap Websites vs building it yourself

Cheap Cheap Websites
DIY website builder
Who builds it
We do
You do
Who writes the words
We draft them from your consultation
You do
Price
From $399 one-time + $30/mo Website Care
A monthly builder subscription, plus your time
Revisions
10 rounds included
Unlimited, but you make every change
Weekly testing
Included in Website Care
Up to you

DIY builder pricing varies by plan; check each builder’s own pricing page.

Get your website built

Pick a package, and a real person sets it up with you. Website Care keeps it running, tested and current.

See plans and prices