Most mutual aid groups began in a group chat and a shared spreadsheet. That works until the group grows, and then newcomers need a front door that explains what is going on. A website does that job: it gives a stranger a way to ask for help, a way to offer it and a way to give money, without needing to know the group’s history.
Two paths, no clutter
The home page should offer two big choices: "I need help" and "I can help." Everything else sits below. Keep each path to a short form and a few lines of explanation, so someone in a hard moment is not asked to read policy.
Many groups hesitate to publish details about how requests are handled. Short, honest language about response times, what is and is not covered and how information is kept private builds trust faster than silence.
What the ask page should say
- ✓Who can ask — any neighbor, or limited to an area
- ✓What kinds of help — groceries, rides, bills or supplies
- ✓What happens next — who reads it and how you respond
- ✓Privacy — who sees the request and what is not shared
- ✓When requests are answered — set expectations rather than promise speed
Giving, without a corporate feel
Monthly gifts help a group plan: they smooth out the spikes that follow a storm or a hard winter. Explain simply how funds are used, such as groceries, utility help or emergency rides, and who decides. If your group has a fiscal sponsor or an informal structure, say so plainly so donors know where their gift lands.
We connect the donation platform you already use. Receipts and recurring charges are handled there, and its fees are set by the provider.
Safety and conduct
- ✓Meeting guidance — public places and shared contacts for first meetings
- ✓Volunteer expectations — simple conduct agreement you write
- ✓Boundaries — what volunteers should not ask for
- ✓Reporting concerns — a clear contact for problems
- ✓Moderator roles — who is responsible, in general terms
What to expect, honestly
- ✓We do not manage requests — forms route to your team
- ✓Privacy practices are yours to define — we word what you decide
- ✓Fiscal arrangements are explained by you — not interpreted by us
One example of what your site could look like
This is one sample we designed. Yours is built around your business, your photos and your words, and we have more examples if you want to compare directions.
What it costs
Websites are priced one-time by size, plus Website Care at $30/month for hosting, HTTPS, backups, weekly checks and A/B testing. Every package includes a consultation, mobile-friendly design, copy we write for you, a contact form, essential search setup and 10 revision rounds. Monthly SEO is an optional add-on when you are ready for it.
Optional add-ons, billed separately
The prices above are for your website. These two are separate monthly products you can add now or later. Neither is part of the website price.
Monthly SEO, from $50/month: new pages published on your site every month. See Monthly SEO →
Business Spotlight, from $30/month: articles about your business, labeled as paid, published on The Company Chronicle. See Business Spotlight →
How it works
1. Consultation
We learn your services, customers and goals, in English or Spanish.
2. We write and design
We draft the words and build the site around your business.
3. 10 revision rounds
You review and request changes until it is right.
4. Launch and care
We launch, then Website Care keeps it hosted, backed up, checked weekly and A/B tested.
Keep reading
Recurring donation websites · Websites for mutual aid groups · Volunteer signup websites · Giving pages for food banks
